To reset your Secret Question(s) & Answer(s) you need to visit: http//support.cabalonline.com/ to submit a support ticket to the ACCOUNT SUPPORT department.
(Please note that sending tickets to the wrong department will increase the time taken before you get a response).
For us to swiftly reset your Secret Questions you will need to provide the following information (so that we know you are who you say you are!):
Website Username
Full Name (the full name you put on the account when you registered it)
E-Mail address (the one on the CABAL account)
Address (again, the one put on the account at registration)
Postcode (of the above address)
Date of Birth (entered at registration)
Number of Game Accounts you have
As many character names as you can remember (from each Game Account)
Once the above information has been provided (and has been verified as CORRECT), we can move on to changing the Secret Question(s) & Answer(s) that are on the account.
In order for us to do this, we need you to select 2 new Secret Questions & Answers (ONE from EACH list of questions):
Secret Question 1:
Best Childhood Friend
Name of First Pet
Favourite Teacher
Favourite Historical Person
Favourite Movie
Anniversary [dd/mm/yy]
Question Chosen:
Answer:
Secret Question 2:
Father's Middle Name
Spouse's Middle Name
First Child's Middle Name
Grandfather's Occupation
Mother's Birthplace
Mother's Maiden Name
Question Chosen:
Answer:
PLEASE DO NOT USE ANY SPECIAL SYMBOLS IN SECRET ANSWERS. BASIC LATIN AND NUMERICS ONLY.
Game crash after 579 update (tried manual and auto)
